Online ITIL Training Course
At Ritetrac Consulting we now offer Online ITIL Training from our partners.
This training programme is high impact and easy to follow at your own time while self studying for the ITIL Certification Exams
The Online ITIL® course consists of:
• 7 full length Audio-Video chapters as per ITIL® syllabus.
• 2 Full length (40 Questions, 1 hour) ITIL® Simulation Test.
• Downloadable ITI ®V3 Foundation Prep eBook for offline reference.
• Ideal for aspirants comfortable with self study.
• *60 days full access.
• Course ware accredited by APMG,CSME,TUV and SUD
30 PDUs offered
ITIL Foundation exam fee included
1. Introduction to Service Management Lifecycle
Principles of service management
The ITIL Service Lifecycle
2. Service Strategy
Introduction to service strategy
Key concepts of service strategy
Service Startegy processes
Service Portfolio Management
Business Relationship Management
3. Service Design
Introduction to service design
Key concepts of service design
Service design processes
Service Catalogue Management
Service Level Management
IT Service Continuity Management
Information Security Management
4. Service Transition
Introduction to service transition
Key principles and models of service transition
Service Transition processes
Transition,planning and support
Service Asset and Configuration Management
Release and deployment management
5. Service Operations
Introduction to service operations
Service operation processes
Service Operation functions
6. Continual service Improvement
Introduction to CSI
Key principles and models of CSI
7. Summary and exam preparation
Review of Key concepts
At the end of this intensive Course participants will sit for an ITIL exam prior to Certification.
FEES AND PAYMENT
The registration fee for this course is US$ 375.
Contact us on firstname.lastname@example.org for more details.