ITIL the short-form of Information Technology Infrastructure Library is meant to define the organizational structure and skill requirements of an Information Technology Business.It also defines a set of customary operation management measures and practices that enable the business to handle an IT
operation and associated infrastructure. ITIL is the most recognized and well-known set of best practices for IT Service Management. It is used by thousands of organizations around the world, the ITIL Framework has matured and is now the defacto standard for the management of IT.
Against the above background Ritetrac Consulting Nigeria Limited in wil be hosting 3 days sessions
with negiotiated dates for Intensive ITIL v3 Foundation Course in Abuja, Nigeria, to bring IT Professionals up to speed with this very powerful program.
This training will be offered as combination of presentation (lectures), class discussions and case studies.
There will be overnight case study assignments daily as …